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The Crafty Market & Subscriptions
The Crafty Market & Subscriptions
Subscription
Shipping Questions
General
Heat and Eat
Ramen Gifting
Nutritional Info
Our Ramen
Restaurant Information
Crafty Points
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FAQ & Help Center
The Crafty Market & Subscriptions
The Crafty Market & Subscriptions
Subscription
Shipping Questions
General
Heat and Eat
Ramen Gifting
Nutritional Info
Our Ramen
Restaurant Information
Crafty Points
The Crafty Market & Subscriptions
Everything you need to know about the Crafty Market, our shipping, subscriptions, packaging and more.
Subscription
Change subscription box selections
Add/delete one-time items from next subscription box.
Change delivery date
Add discount to active subscription
Update shipping address
Update billing information
Skip future deliveries
Cancel Subscription
Reactivate Subscription
What is a ramen subscription?
How does your subscription work?
When does my next subscription arrive?
Changing to a Dynamically Priced Bundle
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Shipping Questions
Where do you ship?
Do I need to be home to receive my order?
What days can I get delivery?
What time can I expect my delivery to arrive?
How are my food orders packaged and shipped?
Why did my "frozen broth" arrive thawed?
What are your shipping policies?
What carriers do you use for shipping?
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General
Can I return my packaging for reuse?
I can't log in to my account!
Can I pick up my market order from one of your restaurants?
What is your return policy?
Heat and Eat
What allergens do your 'Heat & Eat' Ramen contain?
How long are your 'Heat & Eat' ramen good for?
What is the nutritional information for the 'Heat & Eat' Ramen?
What are the cooking instructions for the 'Heat & Eat' Ramen?
Do you have gluten free 'Heat & Eat' Ramen?
Do I need to defrost my 'Heat & Eat' before cooking?
Do you have vegan 'Heat & Eat' ramen?
What 'Heat & Eat' options do you have?
What are your serving sizes for the 'Heat & Eat' Ramen?
Are your "Heat and Eat" Ramen spicy?
Can I order the bowl I usually get at your restaurants for my subscription?
Can I add a marinated egg to my subscription order?
The Vacuum seal on my Heat & Eat is broken
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Ramen Gifting
How does sending a ramen gift work?
Nutritional Info
What is the nutritional information on your at-home products?
What allergens do your products contain?